Refund policy
RETURN & REFUND POLICY (BELMAGO)
At Belmago, we want you to be fully satisfied with your purchase. That’s why we offer a 30-day return guarantee.
30-DAY GUARANTEE
If you are not completely satisfied with your order, you may request a return or refund within 30 days of receiving your item.
ELIGIBILITY FOR RETURNS
To be eligible for a return:
-
The item must be unused and in its original condition
-
The item must be in its original packaging
-
Proof of purchase is required
Certain items may not be eligible for return if they are used, damaged after delivery, or not in original condition.
REFUNDS
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within a reasonable number of business days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet:
-
Check your bank account again
-
Contact your credit card company (processing may take time)
-
Contact your bank (processing times may vary)
If you still have not received your refund, please contact us.
SHIPPING RETURNS
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue.
CONTACT US
For any return or refund questions, contact us at:
teambelmago@gmail.com